Audio version available:
I used to know this guy called Odin back in the day, he was a gifted leader with great talent in leading people. Odin started leading people at just the age of 18 when he got his first job. He became the manager of a fast food restaurant after his old manager quit and recommended Odin for the job.
The biggest problem Odin had to deal with when he started the job was teaching new employees how to properly do their jobs. Since most people applying for a job were teens with no prior job experience, they often made mistakes and did not know how to deal with customers.
So, Odin decided to try out a few strategies for fixing this problem. The first one was helping motivate the employees to do better. Odin praised the slightest improvement, including really minor ones like smiling more or attempting to be more enthusiastic. This helped motivate employees and pushed them to do better.
The second strategy was giving employees a reputation to live up to. He created a concept called employee of the month. Where the best performing employee would get an award called “employee of the month” and they would either get a bonus or a free meal. Odin also told his employees how their restaurant was better than every other restaurant. This put pressure on employees to maintain that reputation. Which helped increase productivity and customers.
And the last thing he did was to make mistakes seem easy to correct. If a person thinks their mistake is easy to correct, they will quickly correct it and learn from that mistake. But if they think the mistake they made is hard to fix, they might lose motivation and even feel humiliated.
We wish our readers don’t just simply read this story but rather also reflect on the lessons mentioned. See if you can implement any of the lessons taught in your life.
Book: How to Win Friends and Influence People by Dale Carnegie (Purchase book on Amazon)
- Praise the slightest improvement and praise every improvement.
- Give the other person a fine reputation to live up to.
- Use encouragement. Make the fault seem easy to correct.
Notice: All of the content above is fictional.